During a time when so much is changing and there is so much uncertainty in the world, we wanted to check-in with the entire Your Super community. 2020 has been the most unexpected year for everyone and we really hope that you and your loved ones are healthy and well.
We are with you through it all and we are still here for you.
There is unfortunately a lot that none of us can control at the moment, the one thing we can control is our own daily health habits!
Using superfoods daily can support you and your family, and we want to make sure that we continue to be able to support you as best we can into the new year and beyond.
We have made several adjustments in the past few weeks to make sure we can support your health continuously.
(1) We have been building up inventory. With demands way higher than expected, we can’t guarantee that everything will be in stock at all times, however we will do everything we can to keep these essential immunity boosting superfood mixes available! Ps. They have 6-12 month shelf life!
(2) We do our best to get the Your Super mixes to you as fast as we can. Our warehouses have doubled down on the amount of daily cleanings and disinfecting of all areas, procuring protective gear, and extending paid sick time for employees to properly recover if anyone gets ill.
(3) Even though the Your Super team is working remote at the moment, the customer service team is now available for extended hours by phone, chat and email 7 days a week. Remember that Your Super is your health buddy and we are here to support you anyway we can.
(4) We will keep you up-to-date. Whenever we have an update on shipping times, or how the latest restrictions might be affecting out service, we will let you know on this page. You can count on us to do our best for you at all times, and that includes communicating straight away when our services might have to change.
I loved this message I received today from Erin C.: ‘I just stocked on my favorites. Such a great reminder to keep using our powders and make healthy smoothies and foods everyday. My thought was if we were home for an extended period of time, I wouldn't have to stress about not having fresh veggies and fruit on hand like we normally do because we have the mixes. I have been using your products for a long time now and I know it is why I feel so good. I want to keep my family healthy and I know this will help.’
We hope this was helpful. Make sure to join our Facebook group here - and hopefully we can talk to you there.
Wishing you all a merry Christmas and a really healthy and happy new year!
Kristel & Michael